Massachusetts Department of Correction (MA DOC)

The phone number for Massachusetts Department of Correction (MA DOC) is 508-422-3300.

When calling, be prepared with the inmate's full name and booking number if available. Phone lines may be busy during peak hours, so consider calling early morning or mid-afternoon.

Massachusetts Department of Correction (MA DOC) is located at:

View the driving directions section above for a map and directions to the facility, or open in Google Maps.

To visit an inmate at Massachusetts Department of Correction (MA DOC), you typically need to:

• Get Approved: Complete a visitor application and be added to the inmate's approved visitor list.
• Schedule a Visit: Most facilities require appointments. Contact the facility or use the online scheduling system if available.
• Follow Dress Code: Wear appropriate clothing - no revealing attire, gang-related colors, or clothing similar to inmate uniforms.
• Bring Valid ID: A government-issued photo ID is required for all visitors.

Contact the facility at 508-422-3300 for specific visitation hours and rules, or visit our complete visitation guide.

Massachusetts Department of Correction (MA DOC) is classified as:

• Security Level: Administration - no inmates
• Facility Type: Adult
• Location: Wocester County, Massachusetts

This facility is operated under the jurisdiction of the Massachusetts corrections system.

There are several ways to send money to an inmate at Massachusetts Department of Correction (MA DOC):

• Online: Use services like JPay, GTL, or Access Corrections (depending on the facility's provider).
• Money Order: Send a money order by mail to the facility's designated address.
• Lobby Kiosk: Some facilities have kiosks in the lobby for depositing funds.
• Phone: Call the facility's commissary service to deposit by phone.

Always include the inmate's full name and ID number. Contact the facility at 508-422-3300 for specific deposit instructions and accepted methods.

To receive phone calls from an inmate at Massachusetts Department of Correction (MA DOC):

• Set Up an Account: Create an account with the facility's phone service provider (commonly GTL, Securus, or ICSolutions).
• Add Funds: Deposit money into your account to cover call costs.
• Be on the Approved List: Your phone number must be on the inmate's approved calling list.
• Accept Collect Calls: Be prepared to accept the call when it comes through.

For more detailed instructions, visit our complete inmate calling guide.

To send mail to an inmate at Massachusetts Department of Correction (MA DOC):

Important Guidelines:

• Use white paper and blue or black ink only
• Include your full return address
• Do not include stickers, glitter, or perfume
• Photos may be limited - check facility rules

For complete mail guidelines, visit our guide to sending mail to inmates.